This Biletiva Membership Agreement (Membership Agreement") is with DİVASOFT YAZILIM VE ELEKTRONİK TİCARET A.Ş. ("Company") located at Maslak Mah. Eski Büyükdere Cad. İz Plaza No:9 Kat:15 Daire:55 Sarıyer / İSTANBUL. It is concluded between the Member ("Member").The Company and the Member will be referred to individually as "Party" and jointly as "Parties" in this Membership Agreement.Biletiva Membership Agreement determines the membership conditions, rights and obligations, and principles regarding personal data of the members who will join Biletiva Digital Channels by the Company. Biletiva: DivaSoft Yazılım ve Elektronik Ticaret A.Ş., which owns and manages Biletiva Digital Channels. System: Tickets and products etc. sold through Biletiva Sales Channels defined below. software that forms the infrastructure of sales and other transactions Member/s: Real person who becomes a member of Biletiva Digital Channels by filling in the information required for membership or by using a Facebook, Google account or similar accounts. Ticket: Printed and/or electronic documents and/or data that are sold through Biletiva Sales Channels defined below, transmitted via physical and/or electronic communication tools, and that provide access to the relevant Event, but do not have any financial value. Event: All kinds of concerts, shows, competitions, races, performances, cinema, theatre, opera, workshops, exhibitions, museums, fairs for all kinds of cultural, artistic, entertainment, educational, sports and other purposes organized by the organizer and for which Biletiva is authorized to sell tickets. , circus, amusement park and all other activities Organizer: Organizing all kinds of concerts, shows, competitions, races, representations, cinemas, theatres, operas, workshops, exhibitions, museums, fairs, circuses, amusement parks and all other activities for cultural, artistic, entertainment, educational, sporting and other purposes under its own responsibility and Real or legal person who authorizes Biletiva to sell tickets Biletiva Digital Channels: The website owned and managed by Biletiva, with the domain name www.biletiva.com, "Biletiva" named mobile application (app) Website: Website with domain name www.biletiva.com Mobile Application: "Biletiva" mobile application named Integrated Channels: Websites, mobile applications and/or kiosks belonging to third real or legal persons with which the System will be integrated with the license granted by Biletiva Biletiva Sales Channels: All physical and/or electronic sales points where tickets and products are sold by Biletiva KVKK: Personal Data Protection Law No. 6698 and relevant secondary legislation Personal Data: Any information regarding an identified or identifiable natural person Processing of Personal Data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying or using personal data by fully or partially automatic or non-automatic means provided that it is part of any data recording system. All kinds of transactions carried out within Biletiva Digital Channels on data such as blockingThe Company provides a virtual marketplace for the Member to purchase tickets to participate in the events organized by the Organizers, through its online electronic commerce platform ("Website") named www.biletiva.com. The company acts as a ticket seller; It is not the owner/organizer/performer of the events on the Website. In this context, the Company has no obligation to control the content provided by real and legal persons who use the Website and to whom tickets are sold for the event, and to investigate whether there is an unlawful activity or other situation regarding this content and the goods or services subject to the content. has no liability.The purpose of this Membership Agreement is to enable the Member to benefit from the services detailed in the Agreement offered by the Company on the Internet and to determine the relevant conditions and the rights and obligations of the parties. By accepting this Membership Agreement, the Member accepts, declares and undertakes that he/she has accepted all kinds of statements made by the Company on the Website regarding the ticket sales service, contents, applications and security and that he/she is obliged to comply with all the matters specified in the said statements.FOR THE AVOIDANCE OF DOUBT, THIS MEMBERSHIP AGREEMENT HAS BEEN CONTRACTED ONLY BETWEEN THE COMPANY AND THE MEMBER; IT ONLY CONTAINS PROVISIONS RELATING TO THE TICKET SALES SERVICE OFFERED BY THE COMPANY TO THE MEMBER. THE LEGAL RELATIONSHIP BETWEEN MEMBERS AND ORGANIZERS IS OUT OF THE SCOPE OF THIS MEMBERSHIP AGREEMENT. THE COMPANY IS NOT RESPONSIBLE IN ANY WAY FOR THE LEGAL RELATIONSHIP BETWEEN MEMBERS AND ORGANIZERS, THE RIGHTS AND OBLIGATIONS THAT THIS LEGAL RELATIONSHIP AFFECTS TO THE PARTIES, AND THE PROPER FULFILLMENT OF THESE RIGHTS AND OBLIGATIONS BY THE PARTIES. MEMBERS WILL BE ABLE TO EXERCISE ALL THEIR RIGHTS ARISING FROM THE LAW NO. 6502 ON CONSUMER PROTECTION AND OTHER LEGISLATION WITH REGARD TO THE TRANSACTIONS THEY WILL CARRY OUT WITH THE ORGANIZERS.3. MEMBERSHIP AND MEMBERSHIP OPPORTUNITIESa. In order to gain membership status, the user who wants to become a Member must approve this Membership Agreement on the Website or Mobile Application and fill in the information requested here with accurate and up-to-date information. The membership application must be evaluated and approved by the Company.b. The Member declares that all the information he/she has declared during his/her approval of this Agreement is true and accurate; The Member accepts, declares and undertakes that if incorrect information is shared by the Member, it is not possible to attribute any liability to the Company. In this regard, the Member declares that he/she has all the authority regarding the use of the e-mail address and phone number declared during membership, that otherwise he/she is personally responsible for all damages that may arise, therefore no liability can be attributed to the Company, and that the relevant e-mail address and phone number He accepts, declares and undertakes that in case of suspicion that his number is used by third parties, he is obliged to immediately notify the Company of this situation and any changes that may occur in his e-mail address and phone number. The Company has no obligation to investigate the accuracy of the information and content uploaded, modified or provided by the Member.c. Once the approval process is completed and notified to the Member, the Membership status begins and the Member thus gains the rights and obligations specified in this Membership Agreement and in the relevant parts of the Website and Mobile Application.d. Biletiva, Dijital Kanalları Üye'ye bir üye hesabı sunmakta olup, Üye kendi belirlediği ve dilediği zaman değiştirebileceği şifre ile bu kanallara giriş yaparak, ilgi ve tercihleri doğrultusunda yararlanabilecektir.e. The Member will be able to purchase tickets and/or products related to events/mediums/venue/publications on Biletiva Digital Channels, such as events/media/venue/publications in the axis of music, entertainment, culture and arts, and gastronomy.f. The member may share information that he/she thinks may be of interest to him/her based on his/her knowledge, and/or personal tastes, interests, preferences, purchasing habits, etc. will be able to access up-to-date content, promotions, opportunities, benefits and opportunities regarding customized topics, events and products.g. The Member will be able to access the Events and products on Biletiva Digital Channels in different ways, in different media and on priority basis or from other people.h. The member will be able to access the opportunities that can be developed by Biletiva herself/himself or with the Event Organizers, through Biletiva Digital Channels.ı. The Member can access the Tickets of the events organized by the Event Organizers, purchase them by following the necessary procedures, and send the Ticket (QR code that replaces the ticket) using the "send to a friend" feature on Biletiva Digital Channels.i. Provided that the Member purchases an Event Ticket, he/she can reserve Tickets for his/her friends within the maximum Ticket limit that can be purchased at one time determined by the Event Organizer; These reservations are valid for a limited period of time on Biletiva Digital Channels.j. The Member can purchase his or her Tickets (i) by going to the "My Tickets" option on the sales confirmation screen after the payment confirmation process, (ii) by using the address link sent to the mobile phone or e-mail address registered to the Biletiva Membership account and (iii) always by clicking on the "My Tickets" option under the Biletiva membership account. You can access it by using the option (iv) by receiving the printed ticket from the physical sales point.k. The Member can access the invitations sent by the Event Organizer and matched with the Membership account, and can participate or reject the Events subject to the invitation, if she/he wishes.l. In accordance with the approval of the member, through Biletiva Digital Channels, whether the subject is included in Biletiva Digital Channels or not, general and special campaigns, promotions, promotions, invitations, earning points, giving gift certificates, becoming a member of clubs and discounts, advertisements, surveys, etc. They will be able to benefit from applications and advantages such as and receive information on these subjects, provided that they comply with the conditions to be determined within the scope of the relevant application.m. In addition to the content provided by Biletiva, if the member is included in the Digital Channels by Biletiva, the member will be able to view the content created by third parties on similar or related subjects (concert, event, venue, broadcast, etc.) and the opportunities that may be provided to him, and if he wishes, he will be able to benefit from them, provided that he complies with the relevant conditions.n. The Member will be able to change or rearrange all information submitted or approved to be submitted to Biletiva Digital Channels by logging in; If it wishes, it can delete all kinds of information except the fields that are mandatory for membership and those that need to be kept due to legal requirements.Biletiva may integrate with the Event Organizer's business partners in order to ensure, facilitate and diversify the use of membership opportunities and to track the use of the opportunities. The role of Biletiva Digital Channels in the integrated system is only to introduce the Member to the integrated system and verify the user. Within the scope of this integration, the Company can only record the information of transactions passing through its own infrastructure. Information about the integrated system cannot be viewed through the Company system.4. MEMBER'S OBLIGATIONS AND TERMS OF USE OF BILETIVA DIGITAL CHANNELSa. Membership is personal and belongs only to the Member. The Member cannot transfer or assign its obligations, rights and receivables arising from this Agreement to a real or legal third party, and cannot transfer or assign another real or legal third party, for any reason, to its responsibilities, rights and receivables recorded in this Agreement and therefore in the relevant legal provisions. He cannot share his receivables.b. The member can benefit from the rights and opportunities offered by Biletiva Digital Channels only as long as her/his membership continues.c. The legal and criminal liability for every transaction and action carried out by the Member within the scope of Membership (including tickets and products purchased, etc. and other opportunities used) belongs entirely to the Member, and the Member may be liable to third parties for activities carried out in violation of the provisions of this Agreement and the law. The Company has no direct or indirect liability for any damages that persons have suffered or may suffer.d. The Member accepts, declares and agrees that he/she is responsible for all damages, malfunctions and any consequences that may occur in his/her software and operating systems due to the use of the Website and other Digital Channels, and not to claim compensation from the Company for any damage he may suffer for this reason. is committed.e. The member can edit or terminate his/her membership at any time within the framework of Biletiva Digital Channels' facilities.f. The Member undertakes to maintain the confidentiality of his/her Membership System login password and activation code, if any, and not to give it to anyone else or allow them to use it, and is responsible for keeping them; He accepts, declares and undertakes that in case of abuse of membership rights and opportunities, all rights and gains related to Membership will be withdrawn.g. Without prejudice to the regulations regarding consumer rights arising from distance contracts, the Company is responsible for the use of Tickets, Events, advantages, promotions or special campaigns etc. offered to the Member on Biletiva Digital and Sales Channels. The right to change the content, venue, terms of use, price, value and other information belongs to the provider of the content and opportunity, especially the Company and the Event Organizer.h. Membership terms and conditions may be changed by Biletiva Digital Channels; Membership or Biletiva Digital Channels channel diversity may be increased, decreased or changed at any time.i. New applications such as scoring or loyalty programs, the conditions of which will be freely determined by Biletiva, may be included in Biletiva Digital and Sales Channels.j. Since the company is not the owner, organizer, organizer or performer of the events for which it sells tickets, it is the Organizer's responsibility to ensure that the event is held in accordance with the law and other legislation, and all legal and criminal liability regarding the event belongs to the Organizer. The Organizer is the sole addressee of all claims and demands of the Member regarding the event, especially defective service claims arising from consumer legislation. In this context, the Member cannot make any claims or demands against the Company regarding the service provided by the Organizer.k. The Member is deemed to have accepted that he/she is over 18 years of age and of legal age by approving this Membership Agreement.l. The Member cannot use someone else's IP address, e-mail address, user name and other information while accessing the Website, nor can he access or use the confidential information of other users without permission. Otherwise, all legal and criminal liability belongs to him/her.m. If the Member violates any article of this Agreement, all legal and criminal liability belongs to the Member, and in this case, the Company has the right to terminate this Agreement immediately and unilaterally, without prejudice to all compensation rights.n. In using the Website and in all transactional correspondence carried out on the Website, the Member is bound by the provisions of this Membership Agreement, all conditions stated on the Website, T.R. It will act in accordance with the laws and all applicable legislation and moral rules; He/she accepts, declares and undertakes that he/she has the legal and criminal responsibility for all transactions made through the Website.o. The Member cannot use the Website in any way that would disrupt public order, violate public morality, disturb others, for an unlawful purpose, or in a way that would constitute an infringement on the rights of others. The member cannot take actions that prevent or make it difficult for other members to use the site, cannot load, force or lock the servers or databases with automatic programs, cannot make fraudulent attempts to mislead data. Any legal, criminal and financial liability that may arise in case of contrary behavior belongs to the Member.In case of disputes arising from this Agreement, all physical and electronic media and computer records belonging to Biletiva and/or data and records stored in Biletiva Digital Channels, HMK Art. It is binding in accordance with Article 193 and constitutes conclusive evidence.6. INTELLECTUAL PROPERTY RIGHTSAll kinds of intellectual property rights of all kinds of brands, designs, logos, titles, slogans and all other content created by the Company, as well as the design, software, domain name of the Website, Biletiva Application, Biletiva Digital Channels and all related matters. All rights belong to the Company. The Member acknowledges that the software and design of the Website, Mobile Application, Biletiva Digital Channels and all intellectual property rights on the Website, Mobile Application, Biletiva Digital Channels belong to the Company, and that the Company owns the intellectual property rights of the Company. He accepts, declares and undertakes that he cannot use, share or reproduce in any way without the permission of the Company, and that he will refrain from any behavior that will prejudice the intellectual property rights of the Company, otherwise the Company reserves the right to any compensation.The Company, at its sole discretion, may unilaterally change this Membership Agreement at any time by announcing it on the Website, provided that it is not contrary to the provisions of the applicable legislation. The amended provisions of this Membership Agreement will become valid on the date they are announced on the Website, and the remaining provisions will remain in force and continue to produce their provisions and consequences.Disputes arising from the contract are subject to the Laws of the Republic of Türkiye and other legislation. Istanbul (Çağlayan) Courts and Enforcement Offices will be authorized to resolve all disputes that may arise between the parties due to the interpretation or implementation of the provisions of this agreement.This Agreement enters into force upon acceptance of the Agreement by the Company and the commencement of membership, and is valid without any time limit until the termination of membership.By becoming a party to this Agreement, the Member shall be deemed to be responsible for all information given through Biletiva Digital Channels and/or all personal and special personal data given to the Company in any way during the continuation of the membership relationship, and information given/to be given in electronic or other media., By the Company and its partners, business partners, successors and/or third parties determined by them, taking the necessary measures to protect the confidentiality of the said data and complying with the legal principles regarding the processing of personal data and fulfilling the obligations determined by this Membership Agreement, In order to provide and offer various advantages for the Member and to carry out Member-specific advertising, sales, marketing, surveys, all kinds of electronic communication for similar purposes, profiling and statistical studies, it can be acquired and taken over by automatic / non-automatic methods, within the country and/or within the legal periods. or recorded in written/digital archives abroad, to be stored, preserved, made available, used, updated, changed, rearranged, classified, transferred domestically or abroad and processed in any way in accordance with other laws, the Company has been informed about this issue through various channels and has been informed about its legal rights. accepts, declares and undertakes that he/she has expressly given permission (consent/approval) as.In accordance with the legislation in force, the Company may share the Member's information with the authorities upon request by the competent authorities.Regarding your personal data processed within the scope of this Agreement, please review the Personal Data Processing and Protection Policy and cookie policy on the Website.Natural disasters, war, fire, decisions taken by the government and unforeseen circumstances that occur beyond the Company's control, which occur in a way that partially or completely, temporarily or permanently stops the performance of the Company's obligations under the Contract, are considered force majeure. The Company is not responsible for such situations and this situation is not considered a violation of the Membership Agreement.12. MISCELLANEOUS PROVISIONS12.1. The Company will contact the Member via the e-mail address or phone number provided by the Member when registering. If the Member does not notify the Company of any change in the e-mail address and/or phone number, notifications made to the previously notified e-mail address or phone number will be valid; He accepts, declares and undertakes that he will be deemed to have been notified and that he will be personally responsible for any damages that may occur due to the violation of this obligation.12.2. If any article or provision is invalid or unenforceable, the other articles and provisions will continue to be fully valid.12.3. Failure of either Party to exercise one of the rights mentioned in this Membership Agreement will not mean that it has waived the said right or will not prevent the use of that right in the future.This Membership Agreement, consisting of 12 (twelve) articles, has entered into force between the Parties after each provision has been read and fully understood by the Member and approved electronically.
